Last updated: February 2026

1. Overview

These Terms of Service (“Terms”) govern your use of the Piano Mastery website, courses, products, and services (collectively, the “Services”).

Piano Mastery is owned and operated by LOVE.MUSIC LLC, a limited liability company organized under the laws of the State of Alabama (“we,” “us,” “our”).

By accessing or using our Services, you (“you,” “user,” “student,” or “customer”) agree to these Terms.
If you do not agree, do not use our Services.

2. Eligibility

To use our Services, you must be at least 18 years old or the age of legal majority in your jurisdiction.
If you are under 18, you may only use the Services with the consent and supervision of a parent or legal guardian.

3. Accounts

To access certain features, you may be required to create an account. You agree to:

Provide accurate and complete information

Maintain the security of your password

Accept responsibility for all activity under your account

We may suspend or terminate accounts that violate these Terms.

4. Purchases & Payments

Prices are listed in U.S. dollars unless otherwise noted.
You agree to provide correct and complete payment information during checkout.

4.1 Refund Policy

Because many of our offerings include digital lessons, downloadable materials, and instant-access content, all sales are final unless a specific refund policy is stated at the time of purchase.

5. Intellectual Property

All content available through Piano Mastery—including videos, lessons, sheet music, audio files, graphics, logos, and written material—is owned by LOVE.MUSIC LLC or its content partners and is protected by copyright law.

You may NOT:

Copy, reproduce, or redistribute any content

Share your login details or purchased materials

Sell, sublicense, or publicly display any content

You are granted a personal, non-exclusive, non-transferable license for your own educational use only.

6. User Conduct

You agree not to engage in any of the following:

Using the Services for illegal or unauthorized purposes

Attempting to hack, disrupt, or overload the website

Uploading or transmitting harmful or offensive content

Harassing or threatening other users or staff

Violation of these Terms may result in account suspension or termination.

7. Third-Party Services

We may rely on third-party providers for payment processing, email communications, video hosting, analytics, and more.
These third parties each maintain their own policies, which apply to your interactions with their services.
We are not responsible for third-party errors, outages, or actions.

8. Disclaimers

8.1 Individual Results Vary

Piano Mastery provides music education and guidance, but your progress depends on your individual effort, practice habits, and learning pace.
We do not guarantee specific outcomes.

8.2 Educational Use

All content is for educational and informational purposes and should not be considered a substitute for in-person instruction or professional evaluation.

8.3 No Guarantee of Continuous Access

We strive to maintain reliable services but cannot guarantee uninterrupted availability.
We may update, modify, or pause portions of the Services at any time.

9. Limitation of Liability

To the fullest extent permitted by law:

LOVE.MUSIC LLC and its owner, Susan Garcia, are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services.

Our total liability for any claim is limited to the amount you paid in the six months preceding the claim.

Some jurisdictions may not allow such limitations; where prohibited, the maximum permissible limit applies.

10. Indemnification

You agree to indemnify and hold harmless LOVE.MUSIC LLC, Piano Mastery, its owner (Susan Garcia), employees, contractors, and partners from any claims or damages resulting from:

Your use or misuse of the Services

Your violation of these Terms

Your infringement of any rights of another individual or entity

11. Termination

We may suspend or terminate your access to the Services at any time for violations of these Terms or harmful conduct.
Upon termination, your license to use our content ends immediately.

12. Governing Law

These Terms are governed by the laws of the State of Alabama, without regard to conflict-of-laws rules.
Any legal disputes must be resolved in the state or federal courts located in Alabama, and you agree to jurisdiction in those courts.

13. Changes to These Terms

We may update or modify these Terms at any time.
When updated, the “Last Updated” date will change.
Continued use of the Services implies acceptance of the revised Terms.

14. Contact Information

If you have questions or concerns about these Terms, please contact:

LOVE.MUSIC LLC
 (Piano Mastery – Online Music Education) 
Attn: Susie G
 Email: contact@susiegpianomastery.com